# everyday-california

> Public Help Center articles for everyday-california.

Use these links as concise, text-first sources for customer-facing support policies and FAQs.

Each linked article is the Markdown representation of the public Help Center article URL with `.md` appended.

## Articles

- [Groupon link](https://help.everydaycalifornia.com/en-US/groupon-6260349.md): Try visiting this webpage: https://www.everydaycalifornia.com/products/groupon-booking. This is our Groupon portal, the only page on our website that will accept the Groupon vouchers. Once you arrive at the booking page, you will see a list of instru
- [Do we actually kayak inside of the caves?](https://help.everydaycalifornia.com/en-US/do-we-actually-kayak-inside-of-the-caves-495516.md): Safety is our top priority, so your guide will make the final call once you're at the cave's entrance. While we always hope to paddle inside, factors like tide and swell play a big role in our kayaking tours to ensure everyone stays safe and has a bl
- [What do I wear?](https://help.everydaycalifornia.com/en-US/what-do-i-wear-495557.md): Keep it casual with beach attire like a swimsuit, t-shirt, and maybe a light windbreaker for the breeze. Depending on the conditions during our kayaking tours, we might suggest a wetsuit—feel free to bring your own or rent one from us for $15. For yo
- [Where do we keep our stuff?](https://help.everydaycalifornia.com/en-US/where-do-we-keep-our-stuff-495558.md): You can rent a locker for $6 to keep your gear secure while you're out on our kayaking tours. If you’d rather skip the locker, we usually suggest keeping any valuables tucked away in your car.
- [Will I be in a single or double kayak?](https://help.everydaycalifornia.com/en-US/will-i-be-in-a-single-or-double-kayak-495559.md): We offer both single and double kayaks, so you can choose whichever fits your vibe when booking our kayaking tours. Just a heads up: one double kayak is the perfect setup for a party of two.
- [What if I do not know how to swim? Am I able to do this?](https://help.everydaycalifornia.com/en-US/what-if-i-do-not-know-how-to-swim-am-i-able-to-do-this-495560.md): You’re totally good to go! We’ve welcomed plenty of non-swimmers on our kayaking tours who ended up having an absolute blast. Just keep in mind that if you’re planning to hop in for some snorkeling, state regulations require you to be a comfortable s
- [Will I get wet?](https://help.everydaycalifornia.com/en-US/will-i-get-wet-495561.md): Yes, you are going to be getting wet! It's part of the fun. All of our operations take place in the majestic La Jolla Ecological Reserve in the beautiful Pacific Ocean. The degree to which you will get wet varies daily, but the nature of ocean kayaki
- [What can I bring on the tour?](https://help.everydaycalifornia.com/en-US/what-can-i-bring-on-the-tour-495602.md): We recommend keeping it light and only bringing the essentials. A reusable water bottle and a waterproof camera are great to have along on our kayaking tours, but leave anything behind that shouldn't get wet. We like to say, “If you love it, leave it
- [Where should I park?](https://help.everydaycalifornia.com/en-US/where-should-i-park-495603.md): You’ll find plenty of all-day street parking in the residential area surrounding our shop. Just be sure to avoid the 90-minute zones and the lot adjacent to us—we don't own that one, so you'd risk a tow while you're out on our kayaking tours.
- [What is the age restriction?](https://help.everydaycalifornia.com/en-US/what-is-the-age-restriction-495604.md): To keep things safe and fun, the City of San Diego and the lifeguards require all participants on our kayaking tours to be at least 5 years old.
- [What is the weight limit for kayaking?](https://help.everydaycalifornia.com/en-US/what-is-the-weight-limit-for-kayaking-495605.md): For a safe and comfortable paddle, the weight limit is 425 lbs for our double kayaks and 325 lbs for single kayaks. We'll get you set up with the right gear when you arrive for our kayaking tours so you can enjoy your time on the water!
- [Where is Everyday California located?](https://help.everydaycalifornia.com/en-US/where-is-everyday-california-located-495607.md): All tours kick off at our shop in La Jolla Shores, located at 2261 Avenida De La Playa, La Jolla, CA 92037. We’re right on some of San Diego’s most iconic coastline, making it the perfect starting point for our kayaking tours.
- [Where do Everyday California's Kayak Tours go?](https://help.everydaycalifornia.com/en-US/where-do-everyday-californias-kayak-tours-go-495608.md): After meeting your guide at the shop, we’ll head down to the beach at La Jolla Shores for a quick safety rundown. From there, you’ll paddle out into the beautiful La Jolla Ecological Reserve to explore the seven sea caves just north of the Cove. Our
- [Will I find sea life on the tours?](https://help.everydaycalifornia.com/en-US/will-i-find-sea-life-on-the-tours-495609.md): There’s a great chance you will! We regularly spot Sea Lions, Leopard Sharks, Seals, Cormorants, Pelicans, Sea Gulls, Garibaldi, Dolphins and many other types of fish while out on the water. Since we’re exploring their natural habitat, the marine lif
- [Do I need to be an experienced kayaker?](https://help.everydaycalifornia.com/en-US/do-i-need-to-be-an-experienced-kayaker-495650.md): No experience is necessary to join the fun! We’ve welcomed everyone from kids to seniors who are first-time paddlers, and they always have an absolute blast on our kayaking tours.
- [Is sea kayaking different than other kayaking?](https://help.everydaycalifornia.com/en-US/is-sea-kayaking-different-than-other-kayaking-495652.md): Sea kayaking in the ocean adds an awesome element you won't find in freshwater: kayak surfing! When it's time to head back to the beach, you'll get the chance to catch and ride a wave all the way to shore. It's one of the most exciting parts of our k
- [Who will be taking me on the tour?](https://help.everydaycalifornia.com/en-US/who-will-be-taking-me-on-the-tour-495653.md): You’ll be in great hands with one of our friendly, highly trained guides who knows the La Jolla Ecological Reserve like the back of their hand. Every guide is an expert in local history and fully certified in water safety and CPR, so you can just rel
- [You can do whale watching in kayaks?](https://help.everydaycalifornia.com/en-US/you-can-do-whale-watching-in-kayaks-495654.md): Absolutely! Kayaks are a fantastic way to go whale watching since they’re quiet and don't disturb the whales like larger commercial boats. It's an incredible, low-profile way to see these gentle giants in their natural habitat on our whale watching t
- [When are the best times to go on your tours?](https://help.everydaycalifornia.com/en-US/when-are-the-best-times-to-go-on-your-tours-495655.md): The best time to go is whenever you’re ready for some fun! We offer kayaking tours starting as early as 9:00am, with our last groups returning by 5:30pm, so you can easily find a time that fits your day in the sun.
- [Do you do Kayak rentals?](https://help.everydaycalifornia.com/en-US/do-you-do-kayak-rentals-495651.md): We rent kayaks year-round! If you’re new to the La Jolla Ecological Reserve, we usually suggest starting with a guided tour to get your bearings. Once you’ve seen the ropes, we definitely encourage grabbing some kayak rentals and heading out for your
- [What kind of kayaks do you use?](https://help.everydaycalifornia.com/en-US/what-kind-of-kayaks-do-you-use-495659.md): We use tandem sit-on-top kayaks because they’re stable, safe, and a total blast for everyone. They are the perfect ride for exploring the coast on our kayaking tours!
- [When should I arrive for my tour?](https://help.everydaycalifornia.com/en-US/when-should-i-arrive-for-my-tour-495660.md): Please plan to arrive at our shop at least 30 minutes before your scheduled departure. We head down to the water as a group 10-15 minutes prior to the start time, and since the lifeguards require us to stay on schedule, we can't wait for late arrival
- [Can I rent snorkel gear while renting a kayak or stand up paddle board?](https://help.everydaycalifornia.com/en-US/can-i-rent-snorkel-gear-while-renting-a-kayak-or-stand-up-paddle-board-495661.md): To keep everyone safe, the San Diego Lifeguards ask that guests do not take snorkeling gear out on the water while using a kayak or stand-up paddle board rental. You are more than welcome to enjoy snorkeling either before or after your rental! If you
- [Are there any rules or regulations?](https://help.everydaycalifornia.com/en-US/are-there-any-rules-or-regulations-495662.md): Since we explore a Marine Protected Area, we follow the Marine Protection Act of 1972 to ensure the local habitat stays healthy. This means you can't take anything from the water except for photos! We love paddling and snorkeling alongside the sea li
- [Do you allow dogs?](https://help.everydaycalifornia.com/en-US/do-you-allow-dogs-498135.md): We’re huge dog lovers, but unfortunately, the City of San Diego doesn't allow pups on the beach during our business hours. You'll have to leave your furry friends at home while you're out on our kayaking tours, but we'd love to see photos of them whe
- [Is a double kayak valid for two people?](https://help.everydaycalifornia.com/en-US/is-a-double-kayak-valid-for-two-people-498151.md): Yes! When you book a double kayak, you are reserving a spot for a party of two. It’s a great way to team up and explore the water together on our kayaking tours.
- [Can waivers be signed upon arrival?](https://help.everydaycalifornia.com/en-US/can-waivers-be-signed-upon-arrival-501714.md): Waivers can be signed either beforehand using your confirmation email, or upon arrival at our shop. If you do plan to sign the waivers at check-in, please be sure to arrive 30-minutes before your scheduled time.
- [How do I set a reservation with a Groupon?](https://help.everydaycalifornia.com/en-US/how-do-i-set-a-reservation-with-a-groupon-514112.md): To book using your Groupon, you’ll need to head over to our dedicated Groupon portal. This is the only page on our site designed to accept Groupon vouchers. Once you’re there, just follow these simple steps:. Click the big orange "BOOK NOW" button. S
- [How much are the wetsuit rentals?](https://help.everydaycalifornia.com/en-US/how-much-are-the-wetsuit-rentals-514233.md): Wetsuits are optional and available to rent at our shop for $15 for the day. When you check in for your kayaking tours, our team will go over the current water temperatures and conditions to help you decide if you'll be more comfortable with one!
- [Can a double kayak accommodate one adult and two children?](https://help.everydaycalifornia.com/en-US/can-a-double-kayak-accommodate-one-adult-and-two-children-515579.md): A double kayak is only valid for a maximum of two people. Unfortunately, we cannot fit more than two people in a double kayak. We do offer single kayaks as an option for our tours as well.
- [What is your cancellation policy?](https://help.everydaycalifornia.com/en-US/what-is-your-cancellation-policy-515590.md): We have a 48-hour change and cancellation policy for most bookings. If you need to adjust your plans, just let us know at least 48 hours in advance. For larger groups of 10 or more, we require at least 10 days' notice for any changes or cancellations
- [What is your address?](https://help.everydaycalifornia.com/en-US/what-is-your-address-534102.md): We are located at 2261 Avenida De La Playa, La Jolla, CA 92037
- [Can my dog come on my tour/lesson?](https://help.everydaycalifornia.com/en-US/can-my-dog-come-on-my-tourlesson-542109.md): We love dogs (probably more than the average person!), but unfortunately, your furry friends can’t join the tour. The City of San Diego doesn't allow dogs on the beach between 9:00am and 6:00pm. However, these restrictions don't apply to service anim
- [Recommended footwear / What should I wear on feet](https://help.everydaycalifornia.com/en-US/recommended-footwear--what-should-i-wear-on-feet-549643.md): For our kayaking tours, we recommend going barefoot, wearing water shoes, or sticking with flip-flops and sandals. Since your feet will definitely get wet, choose something that can handle a splash! During the warmer months, the ground between our sh
- [What is the minimum age for ocean adventures?](https://help.everydaycalifornia.com/en-US/what-is-the-minimum-age-for-ocean-adventures-610153.md): The City of San Diego and the local lifeguards have set the minimum age at 5 years old for our ocean adventures. Whether you're joining us for kayaking tours or other activities, all participants must meet this age requirement to ensure everyone stay
- [What do I need to wear for the kayak tour?](https://help.everydaycalifornia.com/en-US/what-do-i-need-to-wear-for-the-kayak-tour-613595.md): For our kayaking tours, we recommend standard beach attire like a swimsuit, a t-shirt, or a light windbreaker. Since you’ll be out on the water, wear something you don't mind getting a little wet!. Depending on the water temperature and wind, you mig
- [Do we need to bring towels or do you supply them?](https://help.everydaycalifornia.com/en-US/do-we-need-to-bring-towels-or-do-you-supply-them-871680.md): We recommend bringing your own towel or picking one up from our shop before we head out. We don't supply them, but we do offer lockers for $6 to keep your towels and other personal belongings safe and dry while you're enjoying our kayaking tours.
- [Do you have changing rooms?](https://help.everydaycalifornia.com/en-US/do-you-have-changing-rooms-871684.md): Yes, we have five changing rooms here at our shop.
- [GOVX](https://help.everydaycalifornia.com/en-US/govx-4872855.md): For active GOV members, you can redeem your discount by visiting our GOVX offer page. Once you have your code, you can apply it to your reservation for any of our kayaking tours or rentals. Thank you for your service!
- [How's the snorkeling in La Jolla?](https://help.everydaycalifornia.com/en-US/hows-the-snorkeling-in-la-jolla-495657.md): Snorkeling in the La Jolla Cove and Sea Caves is consistently rated as one of the top snorkeling spots in California! We’re thrilled to share this incredible underwater world with visitors and locals all year round on our snorkeling tours. The area i
- [Are wetsuits provided for the snorkel tours or will we have to provide our own?](https://help.everydaycalifornia.com/en-US/are-wetsuits-provided-for-the-snorkel-tours-or-will-we-have-to-provide-our-own-505698.md): Wetsuits are optional and not included in the tour price, but they are available to rent at our shop for $15 for the day. When you check in for your snorkeling tours, our team will go over the current water temperatures and ocean conditions to help y
- [Can I rent snorkeling gear from Everyday California?](https://help.everydaycalifornia.com/en-US/can-i-rent-snorkeling-gear-from-everyday-california-495658.md): Absolutely! La Jolla is one of the best snorkeling spots in California. You can rent snorkel gear directly from us here → Snorkel Gear Rentals in La Jolla. If you go on a tour with us, we’ll even give you a great discount on snorkel gear — just ask w
- [What snorkeling equipment do you rent?](https://help.everydaycalifornia.com/en-US/what-snorkeling-equipment-do-you-rent-541975.md): We have everything you need to explore the underwater world of La Jolla! At our shop, we rent snorkels, masks, fins, and wetsuits. Whether you're looking for a full set or just a specific piece of gear, we've got you covered. You can pick up your sno
- [How long can I keep the snorkel gear rentals for?](https://help.everydaycalifornia.com/en-US/how-long-can-i-keep-the-snorkel-gear-rentals-for-541979.md): Our snorkel gear rentals are for the full day! You can pick them up any time after we open and just need to have them back at the shop by closing time. Check out our snorkel rentals for more details.
- [Is the snorkel gear / equipment included for the original snorkel tour and kayak and snorkel tour?](https://help.everydaycalifornia.com/en-US/is-the-snorkel-gear--equipment-included-for-the-original-snorkel-tour-and-kayak-and-snorkel-tour-871692.md): Yes, both our snorkeling tours and our kayak and snorkel tours include the snorkel, mask, and fins. Wetsuits are optional but are always available to rent in all sizes if you'd like some extra warmth!
- [GOVX](https://help.everydaycalifornia.com/en-US/govx-5325724.md): For active GOV members, you can redeem your discount by visiting this link to get your code: GOVX Code Redemption. Once you have your code, you can apply it to your reservation for any of our snorkeling tours or other ocean adventures.
- [What beach will I be surfing at?](https://help.everydaycalifornia.com/en-US/what-beach-will-i-be-surfing-at-534314.md): All of our surf lessons take place at La Jolla Shores. It’s the perfect spot for surfing because the waves are typically gentle and consistent, making it one of the best beaches in San Diego for both beginners and intermediate surfers!
- [What kind of surfboards do you use?](https://help.everydaycalifornia.com/en-US/what-kind-of-surfboards-do-you-use-541972.md): For our surf lessons, we use soft-top foam boards, which are safer and more stable for learners. Our standard board size is 8ft, but we can provide larger boards upon request. We generally don't recommend anything smaller than an 8ft board for beginn
- [How long are your surf lessons?](https://help.everydaycalifornia.com/en-US/how-long-are-your-surf-lessons-541980.md): Our surf lessons are 90 minutes long. This gives you plenty of time to go over the basics on the sand before heading into the water with your instructor to catch some waves!
- [Do you offer surfboard rentals?](https://help.everydaycalifornia.com/en-US/do-you-offer-surfboard-rentals-541981.md): Yes, we offer two types of surfboard rentals to suit your experience level:. Foam Soft Top Boards: Great for beginners! These are $12/hour or $36 for a half day (5 hours). Performance Soft Top Boards (Formula Fun): A step up for those looking for mor
- [What is the difference between a private and group surf lesson?](https://help.everydaycalifornia.com/en-US/what-is-the-difference-between-a-private-and-group-surf-lesson-542076.md): The main difference is the level of exclusivity and personal attention you receive during your surf lessons:. Group Surf Lesson: You will likely be paired with other guests in a small group setting. This is a fun, social way to learn the basics of su
- [Do you sell surf accessories and apparel?](https://help.everydaycalifornia.com/en-US/do-you-sell-surf-accessories-and-apparel-542106.md): Yes! We have a great selection of gear and clothing for both in and out of the water. Apparel: Our full line of apparel—including t-shirts, hats, hoodies, and boardshorts—is available both in our physical shop and on our online store. Surf Essentials
- [What safety measures do you have in place for surf lessons?](https://help.everydaycalifornia.com/en-US/what-safety-measures-do-you-have-in-place-for-surf-lessons-542107.md): Safety is our top priority for every session. To ensure a secure and fun experience, all of our surf lessons include the following measures:. Certified Instructors: Every instructor is certified in CPR and first aid. Expert Supervision: Your instruct
- [Are wetsuits included with the Surf Lesson?](https://help.everydaycalifornia.com/en-US/are-wetsuits-included-with-the-surf-lesson-4066637.md): Wetsuits are not included in the price of our surf lessons, but they are available to rent at our shop for $15 for the day. While they are optional, we always have plenty of sizes in stock if you'd like that extra layer of warmth and protection while
- [What is included with the lesson?](https://help.everydaycalifornia.com/en-US/what-is-included-with-the-lesson-4066742.md): Our surf lessons include your surfboard, an expert instructor, and a free one-hour surfboard rental to use after your lesson or on another day!. Wetsuits are not included in the lesson price, but they are always available for rent at our shop for $15
- [GOVX](https://help.everydaycalifornia.com/en-US/govx-5325725.md): For active GOV members, you can redeem your discount by visiting this link to get your code: GOVX Code Redemption.
- [What is Everyday California?](https://help.everydaycalifornia.com/en-US/what-is-everyday-california-495704.md): Based in La Jolla, California, Everyday California is a lifestyle company, offering ocean adventures and premium lifestyle apparel. Operated by managing partners Christopher Lynch and Michael Samer, the company specializes in guided kayak tours of th
- [Returns & Exchanges](https://help.everydaycalifornia.com/en-US/returns-and-exchanges-495705.md): Click here to start a return or exchange.Click here to view our full Returns & Exchanges policy.Have other questions about your return? Contact our shipping department at shipping@everydaycalifornia.com
- [International Orders](https://help.everydaycalifornia.com/en-US/international-orders-495706.md): We offer shipping to most of the world. If you don’t see your country listed at checkout, please contact us. Please note that customers who ordered internationally are responsible for their return shipping fees.Everyday California is not responsible
- [Accepted forms of payment](https://help.everydaycalifornia.com/en-US/accepted-forms-of-payment-495707.md): We accept all major credit cards: Visa, Mastercard, Discover and American Express. ShopPay, AmazonPay, PayPal, and Google Pay are accepted for online payment. We accept ApplePay in store only.
- [How can I track my order?](https://help.everydaycalifornia.com/en-US/how-can-i-track-my-order-495708.md): You will receive a shipping confirmation notice via email when your order has left the warehouse. It will contain information to track your order. If it has been more than a few days since entering your order and you have not received shipping confir
- [Why is my tracking information not appearing?](https://help.everydaycalifornia.com/en-US/why-is-my-tracking-information-not-appearing-495709.md): Once your package has shipped, it may take up to 48 hours for tracking information to appear on a carrier’s website. This is due to the timing of updates made by the carrier’s tracking system. If it has been more than a few days since receiving shipp
- [When will my order ship?](https://help.everydaycalifornia.com/en-US/when-will-my-order-ship-495710.md): Items normally ship via the USPS for residential delivery. Actual transit times are 2 to 7 days from shipment. A shipping confirmation email will be sent when your order leaves our warehouse. International shipping is available with rates calculated
- [I ordered the wrong stuff! What do I do?](https://help.everydaycalifornia.com/en-US/i-ordered-the-wrong-stuff-what-do-i-do-495711.md): Once you place an order at Everyday California, you cannot make changes through the store. Please email us as soon as possible, so we can correct your order before the goods ship. For assistance please email shipping@everydaycalifornia.com.
- [If I order the wrong size can I return the item?](https://help.everydaycalifornia.com/en-US/if-i-order-the-wrong-size-can-i-return-the-item-495712.md): Unused product may be returned for full refund within 60 days of purchase. Please allow 7-14 days from return receipt for credits to be issued.
- [Can I return an item that I have used?](https://help.everydaycalifornia.com/en-US/can-i-return-an-item-that-i-have-used-495713.md): Sorry, only products in new unused condition will be accepted for returns.
- [Where should I park (if the parking lot is full)?](https://help.everydaycalifornia.com/en-US/where-should-i-park-(if-the-parking-lot-is-full)-1757038.md): If our parking lot is full, there is plenty of street parking available on the Pacific Coast Highway (PCH) or across the street on the green belt. If you're joining us for one of our Huntington Harbour tours, we kindly request that you use the street
- [Where do we keep our stuff?](https://help.everydaycalifornia.com/en-US/where-do-we-keep-our-stuff-1757039.md): We offer locker rentals at our shop for $6 for the day. These lockers are a great size for small bags, wallets, keys, and other loose belongings while you are out on your Huntington Harbour tour. That way, you can head out on the water without worryi
- [Where are the restrooms?](https://help.everydaycalifornia.com/en-US/where-are-the-restrooms-1757042.md): We have a restroom available for you at our shop before you head out!. If you are already out on your Huntington Harbour tour and need a break, Seabridge Park is located along the route. It’s a great spot to stop, featuring a nice beach, swim areas,
- [Are there a lot of boats that go through Huntington Harbor?](https://help.everydaycalifornia.com/en-US/are-there-a-lot-of-boats-that-go-through-huntington-harbor-1757043.md): Yes, these are active canals, so you will likely see quite a few powerboats while out on the water. Since powerboats have the right of way, we just ask that you stay alert and mindful of your surroundings during your Huntington Harbour tour. It's all
- [Are there any rules or regulations for kayaking and paddle boarding in Huntington Harbor?](https://help.everydaycalifornia.com/en-US/are-there-any-rules-or-regulations-for-kayaking-and-paddle-boarding-in-huntington-harbor-1757044.md): Yes, to ensure everyone's safety and respect the local community during our Huntington Harbour tours, please follow these guidelines:. Maintain Distance: Stay at least 20 feet away from all private docks and boats. Right of Way: Powerboats always hav
- [What else is there to do in the area?](https://help.everydaycalifornia.com/en-US/what-else-is-there-to-do-in-the-area-1757047.md): Beyond the water, there is so much to explore in the Huntington Beach area! Here are a few top recommendations for after your Huntington Harbour tour:. Bolsa Chica Ecological Reserve: Located right across from the harbor, this 1,300-acre wetland is a
- [Where do rentals launch in Huntington Harbor?](https://help.everydaycalifornia.com/en-US/where-do-rentals-launch-in-huntington-harbor-1757048.md): All of our Huntington Harbour rentals launch from our private access point at 11th Street Beach. It’s the perfect spot to start your adventure because there are no waves and no crowds—just calm, flat water that makes getting on your kayak or paddlebo
- [What equipment can I rent?](https://help.everydaycalifornia.com/en-US/what-equipment-can-i-rent-4066771.md): We offer a variety of equipment at our Huntington Beach location to help you make the most of your day on the water! You can choose from the following rentals:. Kayaks: Perfect for exploring the calm waters of Huntington Harbour. Stand Up Paddleboard